The Shop Blog
Storefront Reopening Details May 17 2020
Last week the New Haven Independent (with story and photos by Emily Hays) spoke with myself about how I've been able to transition Strange Ways to solely online sales the past 2 months. Luckily, we've seen great support from locals and customers from all over that have continued to shop with us. This has also helped our business maintain support for the creatives we source our products from, by restocking their items and passing on the cashflow.
We've been keeping our New Haven, CT storefront closed to the public—while continuing to consistently ship out orders every week. For safety measures, this has been the easiest route to streamline things while keeping things going. Even for local customers we turned off In-Store Pickup, but we did reduce the Free Shipping minimum hopefully allowing many people to stay home safely.
Recently Connecticut Governor Lamont announced plans for retail businesses like Strange Ways to reopen on May 20th, with necessary precautions. After assessing the risks, I have decided to have Strange Ways be a part of this phase of business reopenings. However, there are guidelines any customer who wishes to shop in-person must follow. Most of these come from state regulations, while we also kindly ask you to follow some of our own. We will also have reduced hours for the foreseeable future.
We will continue to ship out online orders in a timely manner—even moreso now, reverting back to packing orders almost every day of the week. If any customer wishes to shop with us online still, that is absolutely no problem. Let us ship to you! We also turned back on In-Store Pickup at checkout for all Connecticut customers if they order online. All one has to do is pop in for a few seconds as we hand off your order.
Stay safe, healthy, and smart!
Owner & Creative Director
Strange Ways Storefront
Reopening May 20th
Open Every Day
IN-STORE SHOPPING GUIDELINES
All customers absolutely must wear a face covering
All employees will be wearing a face covering
Limit to 7 customers inside at once
Cashless pay preferred (Tap, Apple Pay, Google Pay)
Please only touch items you wish to buy, if possible
Staff will be disinfecting common touch areas frequently
No one should come inside if they feel sick
Temporary Closing + Reduced Shipping Costs March 18 2020
Like so many other businesses across the world, our New Haven, CT storefront will be closing temporarily to help reduce the spread of COVID-19. The good news is, we have always had an extensive online shop (where most of our customers come from!). It will continue to be operational and packing up orders to be shipped out on just a slighty delayed schedule. To make things even easier to support one of your favorite strange shops—we've also temporarily reduced our FREE U.S. Shipping to orders over $20!
We appreciate any continued support during this time. We feel for any small business that is currently having to scale back hours and pay due to reduced income. Strange Ways has supported hundreds of artists, designers, and small brands over the years—and with your support we will continue to do so for a long time. If you ever need a Pick-Me-Up while in self-isolation or want to send a gift to a friend even though you can't visit them, we'll be here for you!
If anything, come commingle (separately!) with us as we continue to post relevant items of the times to our Instagram. (Our dark sense of humor will come in handy right about now...) We also plan to host some Live Streams soon with other small businesses and artists, so stay tuned! We'll all get through this together.
Now Offering In-Store Pickup December 05 2019
Seeing as our New Haven, CT storefront also acts as our shop HQs many people have asked if they can order online and pickup instore. For various reasons this would prove to be too complicated before—but we figured it out! One can now purchase items online and then choose the “In-Store Pickup” option at checkout. We'll then pack up your order, and have it waiting for you the next day.
Perks of In-Store Pickup:
• No shipping charges
• No waiting for shipments to be delivered
• Easy product browsing online
• Avoid potential package theft
• Feel like a baller rolling up with your order ready
However, we're dubbing this a “Locals Only” option. In order for your to even view this option during checkout, you must have a Connecticut address. (Another perk of living close to us :: wink wink ::)
In-store pickup orders are packed and ready for you by 11AM the next day. You will receive an email notification when your order is ready (incase we happen to get to it the same day). Please come in with your Name and Order number, and notify the Sales Associate that you're collecting your order. We will hold your items for 7 days, after which we will cancel your order and refund you. (This may not be the best option if you're forgetful!)
We hope options like this makes shopping at Strange Ways even easier and better for you. Stack on things like our new Rewards Points system, and we hope to see you coming back again and again—whether that's in-store or online!
Introducing our Rewards Points Program October 07 2019
Want access to exclusive rewards and discounts? Join the Strange Ways Secret Society! Become a member today to start earning Rewards Points that you can redeem for future discounts.
Earn $5, $15, or even $25 discounts simply by choosing to shop and support our small business, and the creative entrepreneurs we buy from. You can also earn Referral Rewards by telling a friend, and sending them a discount code they can use at Strange Ways.
Besides earning Rewards Points every time you shop (both online *and* in-store!) by creating an account with us you can also save shopping Wishlists, have your Order History and tracking in one spot, and get 10% off right away just for signing up! This is a super easy way for returning customers to get something back for simply continuing to shop with us.
Soon people will be wondering how you're able to own so many cool items made by people they've never even heard of. Well shh... it's a secret! Only the initiated get to join in on the perks.